Journal
of International Technology and Information Management
Abstract
219. Development of an IT Balanced
Scorecard
Theophilus B. A. Addo, Chee W. Chow, Kamal M. Haddad, San Diego State University
There is a generally acknowledged
dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT
function, whose contribution to a firm’s “bottom line” has been frequently
called to question. This paper
describes the development of a performance measurement tool called the Balanced
Scorecard, which can be used to assess IT performance within the context of
overall corporate strategy and financial performance. Data for the scorecard was obtained via a survey of senior IT
executives in various organizations.
The paper concludes with a set of guidelines for successfully
implementing an IT Balanced Scorecard, as well as potential pitfalls to avoid
in the process.
239. An Investigation of Internet Auction
Markets: Evidence from eBay
The purpose of this paper is to examine a market with different characteristics than a typical “financial” market using high frequency continuous transactions data. The market selected for this purpose is an Internet auction market for collectibles, specifically Ty Glory Bears™ sold on the eBay, Inc. web site. This market is chosen for its relatively high activity and homogeneity. The results indicate evidence of signaling related to seller’s reputation and product information, seasonality based on day-of-the-week, and limited market depth.
253. The Demand For Information Technology Knowledge And Skills: An Exploratory Investigation
Stuart D. Galup, Florida
Atlantic University
Ronald
Dattero, Southwest Missouri State University
Jim J. Quan, Salisbury University
Organizations are always in search
of appropriate information technology knowledge and skills to carry out normal
business operations. Such demand is
directly impacted by the overall economic conditions. During stressful economic times, managers, facing tough budgetary
pressure, are forced to examine more thoroughly what knowledge and skills are
needed to survive. This paper investigates the desired information technology
knowledge and skills that employers are searching for in these turbulent
times. We examine the
content of job advertisements for information technology professionals placed in an online job placement website over a 2
year period, 2001-2002.
263. Examining
the Benefits of Project Management Professional (PMP) Certification for IS Project Managers and Organizations
The project management professional (PMP)
certification has gained a positive reputation among project managers as well
as with HR managers and recruiters. However, the organizational benefits are
untested. This paper examines the business value of PMP certification. The
three questions this study investigates are, “What value does certification
give project managers?” “What value does certification give organizations?” and
“How can organizations encourage project managers to pursue certification?”
Content analysis of transcripts from twenty-five structured interviews
identified several reasons businesses should encourage their project managers
to pursue PMP certification, but many of the benefits are not easily
quantified.
275. Online Reverse Auctions: An Overview
Ching-Chung
Kuo, Pamela Rogers, Richard E.
White, University of North Texas
Electronic commerce (e-commerce) is the fastest growing area in the U.S. economy with electronic procurement (e-procurement) being a major component, and online reverse auctions (ORAs) have emerged as a key e-procurement tool. Since the mid-1990s, ORAs have been gaining in popularity because of their potentially significant positive impact on the profitability of both the buyers and the sellers. Much has been written about the new purchasing paradigm and numerous stories have been reported recently. This paper is aimed at providing a critical review of ORAs by examining their historical developments, different forms, advantages, and disadvantages. In addition, 10 important factors to consider for successful implementation of ORAs are identified and discussed.
291. Two Developing Countries With Two Different Economic Results: A Comparative Study of Thailand & Morocco
Debora J. Gilliard, Metropolitan State College of Denver
After
visiting Thailand in 1996 and Morocco in 2001, it was very evident that these
two countries had many similarities.
Both countries are ruled by monarchs, both are developing countries, and
both have overcome many adversities.
However, today we find these two countries are very different in their
involvement in the global community and in their local economic
development. This paper is a study of
similarities and differences in the development of Thailand and Morocco which
has resulted in the current economic status.
303. Review of the OPNET IT GURU Software
Jeng-Chung Victor Chen, National Cheng-Kung University, Taiwan
The OPNET IT GURU has been existing for years and
designed to be used for the industry and the academics. The simulation software
is now in version 10.0 and equipped with abundant features such as: modeling
network topology and traffic, application impact assessment, and server
capacity planning.