Journal
of International Technology and Information Management
Abstract
1. Systems Development Tools and the
Relationship to Project Design: Cost and Budget Implications
Gerald V. Post, University of the Pacific
Albert Kagan, Arizona
State University
An investigation into current system development trends, including a summary of projects, platforms, and tools. The majority of projects get completed on time and within budget, but 14 percent still present problems. The choice of tools appears to be changing to represent the demand for new projects on new platforms—particularly the Internet. CASE tools are used sparingly, and Java is beginning to replace C++ in many projects. Database management systems are critical to almost all projects.
Randy Ryker, M. Khurrum S. Bhutta, Nicholls State University
Both industry
leaders and government officials around the globe are struggling with how to
address online privacy. One solution
suggested by both groups within the United States is for companies to
voluntarily comply with the fair information practices of Notice, Choice,
Access, and Security. A content
analysis of the online privacy policies of the firms in the Fortune Global 100
was conducted to determine the extent to which the most successful global
companies comply with fair information practices. The results indicate that 1.2% fully comply, 87.2% partially
comply and 11.6% fail to comply with one or more fair information practice.
25. Leveraging
Information Technology to Gain Competitive Advantage: A Case Study on General
Electric Consumer Products
Bih-Ru
Lea, University of Missouri – Rolla
The purpose of this study is to analyze the impact of merging General Electric Lighting (GEL) and General Electric Appliance (GEA) into General Electric Consumer Products (GECP) and how IT strategies are used to gain competitive advantages in its industry. This study will analyze major IT projects being developed and implemented in relation to their impact on major information flows, organizational structure, IT architecture, control systems, and the labor characteristics of the IT function. Alternatives to achieve integration will then be discussed and recommendations will be proposed.
Dale Young, Georgia College
and State University
The growing use of the Web for business-to-business
transactions means corporate Web sites could be used to communicate with
diverse suppliers. This study compares the Web-based supplier diversity content
on Fortune 500 public sites with the content of off-line minority supplier
programs. Web sites are underused
for communicating with diverse suppliers, as the content appears on only 12.5%
of the sites. They emphasize
information publishing because the most common Web-based supplier
diversity items are contact information, such as a title and name, and
third-party certification. Web-based supplier diversity content, however, is
very similar to off-line diversity program content.
Website quality has been given much attention as of late. In particular
the factors that impact a consumer’s perception of website quality is of great
interest. This paper takes a currently validated measure of
business-to-consumer website quality (WebQual™) and applies it to Chinese Web
users in order to study the cross-cultural differences and similarities of U.S.
and Chinese customers. Several
cultural differences between U.S. and Chinese customers are revealed.
71. Impacts of B2C e-Commerce
on Hospital Productivity: An Empirical Study
Shin-Yuan Hung, National Chung Cheng University
Hsin-Min Hung, National Chengchi University
Mu-Yi Huang, National Chung Cheng University
This
work conducted a comprehensive study of Business-to-Consumer Electronic
Commerce (B2C e-Commerce) applications in Taiwanese hospitals. To further assess
the impacts of B2C
e-Commerce on hospital productivity, this study also employed three
quantitative methods to analyze historical data. The results confirm those of
broader research into applications of B2C e-Commerce to hospitals. Additionally,
the results of the quantitative analysis demonstrate that B2C e-Commerce
significantly impacts the hospital productivity.